One-Stop After Sales Solutions

Our Solutions in South Africa and throughout the African continent

DiSA –
The Digital Service Assistant

Arvato presents concept for digitizing automotive service

We ensure the best possible delivery of your product!

Many well-known and strong companies rely on Arvato Supply Chain Solutions. For our more than 15,000 employees, this is both a challenge and an inspiration every day, because our vision is the following: We want to be the internationally operating supply chain management and e-commerce company with the strongest customer focus and the greatest IT competence.

We support our customers in driving their business forward, growing their brand and taking it to the next level. Our passion for managing and transforming complex processes along the supply chain, our in-depth understanding of the market and our customers as well as our IT know-how form the basis for our success and that of our customers.

We understand our customers, their customers and their needs. We believe that business models, supply chain solutions or omnichannel concepts that focus on the best possible fulfillment of customer needs and create customer experience will win.

Your Customer Portals

ACE Platform

ACE is not just a CSI system, it is a management tool for each MBR and the OEMs utilizing email, SMS and telephone calls. Learn what your customers think and get valuable info on how to streamline your business, while saving money. ACE Reporting provides the platform to interact closely with target groups, attract and maintain customers, and promote brand loyalty. 

Visit ACE Platform

Training Portal

Our training enrolment platform gives automotive dealers, motor body repairers, insurance companies and other players in the South African and Sub-Saharan automotive industry the chance to either access a range of online coaching sessions and trainings or to enroll for instructor led training courses around the country.

Go to Training Portal

Online Shop

As a member of the VWSA dealer network, you will be able to order special tools, diagnostic machines as well as various print media and product information via our online shop.

Go to Online Shop

Latest News

Donation for Uitenhage Recycling Mula Swop-Shop Project

The employees of Arvato South Africa support the Uitenhage Recycling Mula Swop-Shop Project, a non-profit organization against child poverty. The Arvato employees donated many boxes full of clothes, food and toys and helped the project team to give them away. The purpose is not only to show the children a different way than begging, but also to teach them a general understanding of values and to create an awareness for recycling and environmental protection.

Learn more about the project.

Further Highlight Topics

Digitization of the Supply Chain

Companies with an innovative digital supply chain management strategy can respond 25 percent faster to changes in market demand and achieve up to 110 percent higher margins. As a supply chain company with a high level of IT expertise, we initiate the change from traditional physical to digital value chains at an early stage.

Learn more

Customer Centricity

Customer centricity is more than just a buzzword. Behind this is a corporate strategy that permeates the entire organization and places the customer consistently at the center of all services, processes, products and touchpoints. In particular, the evaluation of data plays a central role.

Learn more

Get in contact with us!

Christian Bust

Christian Bust

Management Arvato South Africa

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